# Mihu AI — Financial Services Financial Services AI # Elevate Client Service with Secure AI Automation From account inquiries to fraud alerts, Mihu AI delivers compliant, personalized support across every channel—so your team can focus on high-value relationships. Schedule Demo (https://mihu.ai/contact) View Case Studies (https://mihu.ai/case-studies) Security controls Privacy-focused workflows Bank-Grade Encryption Fraud Alert Resolved Card verified • 12s +42% CSAT Score vs. last quarter AI Banking Assistant Secure Line Michael Thompson Account Inquiry 01:47 "I noticed a charge I don't recognize on my statement from yesterday. It says 'Digital Services LLC' for $89.99. Can you help me check if this is legitimate?" 94% First Call Res. <20s Auth Time +38% Containment Why Financial Institutions Choose Us ## Built for Regulated Industries Enterprise security, regulatory compliance, and intelligent automation designed for banks, credit unions, and financial advisors. Security ### Enterprise Security Use configurable access, encryption and audit controls to support your organization’s security requirements. Core Banking ### Deep Integrations Seamless connections to FIS, Fiserv, Jack Henry, and all major core systems. Real-time account data at your AI's fingertips. 100% Compliant ### Regulatory Ready Built-in compliance for TCPA, Reg E, FDCPA, and state regulations. Full audit trails and disclosure management. Core Capabilities ## Everything Your Institution Needs Purpose-built components for banks, credit unions, and wealth management. Account Services Balances, transactions, statements Fraud Detection Real-time alerts & verification Card Management Lock, unlock, replace cards Loan Servicing Payments, payoffs, modifications Use Cases ## AI Built for Financial Services Explore how Mihu AI handles real banking scenarios with security, compliance, and intelligence. Banking Account Services Security Fraud Prevention Lending Loan Support Investments Wealth Management Recovery Collections Most Popular ### Account Services Handle balance inquiries, transaction lookups, and account management with secure authentication and real-time core banking data. -72% Call Volume 94% Containment Key Capabilities #### Secure Auth Voice biometrics and MFA verification #### Balance Inquiry Real-time account balances and available funds #### Transaction History Search and explain recent transactions #### Fund Transfers Internal transfers with confirmation Workflow 1 Authenticate Verify identity 2 Retrieve Fetch account data 3 Assist Answer inquiry 4 Document Log interaction Security ### Fraud Prevention Proactive fraud alerts, real-time transaction verification, and instant card controls to protect your customers and reduce losses. -58% Fraud Losses 12s Avg Response Key Capabilities #### Proactive Alerts Instant SMS and call for suspicious activity #### Transaction Verify Confirm or deny charges in conversation #### Instant Card Lock Freeze cards immediately via voice or text #### Dispute Filing Initiate Reg E disputes automatically Workflow 1 Detect Flag suspicious 2 Alert Contact customer 3 Verify Confirm or deny 4 Resolve Block or approve Lending ### Loan Support Mortgage and consumer loan servicing with payment processing, payoff quotes, and hardship assistance—all with full Reg Z compliance. +34% Self-Service -41% Delinquency Key Capabilities #### Payment Processing Accept payments via voice and text #### Payoff Quotes Real-time calculations with good-through dates #### Due Date Changes Self-service payment date adjustments #### Hardship Options Forbearance and modification screening Workflow 1 Identify Verify borrower 2 Retrieve Loan details 3 Process Payment or request 4 Confirm Send receipt Investments ### Wealth Management Support wealth and investment clients with portfolio updates, appointment scheduling, and secure document delivery. +28% Client Touch 4.8? NPS Score Key Capabilities #### Portfolio Updates Account values and performance summaries #### Advisor Scheduling Book meetings with financial advisors #### Document Delivery Secure statement and tax form access #### Market Updates Personalized market insights and alerts Workflow 1 Verify Authenticate client 2 Retrieve Portfolio data 3 Inform Share insights 4 Connect Schedule advisor Recovery ### Collections Compliant early-stage collections with payment arrangements, hardship screening, and FDCPA-safe conversations. +47% Right Party Contact +31% Promise to Pay Key Capabilities #### Outbound Campaigns TCPA-compliant automated outreach #### Payment Plans Set up and manage payment arrangements #### Hardship Screen Identify customers for loss mitigation #### FDCPA Compliant Full regulatory compliance built in Workflow 1 Outreach Contact customer 2 Verify Right party ID 3 Negotiate Payment options 4 Arrange Set up plan Live Demo ## See Mihu AI in Action Secure, compliant conversations that build trust and resolve issues. Voice Transcript Fraud Alert Hello, this is First National Bank's security team calling about your account ending in 4829. We detected an unusual transaction. For your security, can you verify the last 4 digits of your SSN? AI Agent • 00:03 It's 7392. Customer • 00:12 Thank you, Michael. We noticed a charge of $892 at Electronics World in Miami. Did you make this purchase? AI Agent • 00:18 SMS Preview Account Alert ?? First National Bank: Your checking acct ***4829 balance is $1,247.32 as of 3:45 PM. Reply: ?? TRANS - Recent transactions ?? CARDS - Card controls ?? CALL - Speak to agent SMS Template TRANS Customer Last 3 transactions: • -$45.67 Amazon 12/29 • -$82.30 Shell Gas 12/28 • +$2,500.00 Payroll 12/27 Reply MORE for additional transactions. AI Agent ## Ready to Transform Client Service? Join financial institutions that have reduced call volume by 72% while improving customer satisfaction. Schedule Demo (https://mihu.ai/contact)