# Mihu AI — Healthcare Healthcare Industry # AI-Powered Patient Communication That Never Sleeps Reduce wait times, increase bookings, and support patients with secure voice + WhatsApp automation—available 24/7, with empathy built in. Book a Demo (https://mihu.ai/contact) View Case Studies (https://mihu.ai/case-studies) GDPR Compliant End-to-End Encrypted 40+ Languages Booking Confirmed Tomorrow, 9:00 AM +34% Bookings vs. last quarter AI Call Console Live Maria Santos Appointment Scheduling 02:34 "I'd like to book a follow-up appointment for next week. Do you have any morning slots available?" 99.7% Response Rate 12s Avg Wait -14% Escalations Why Healthcare Teams Choose Us ## Built for High-Volume Patient Operations Trust, speed, and empathy—the pillars of exceptional patient communication, now automated. +34% bookings ### Higher Throughput Automate scheduling, confirmations, and rescheduling to protect staff time and maximize patient access around the clock. GDPR Ready ### Security First Encrypted handoffs and configurable guardrails designed for sensitive patient workflows and regulatory compliance. 12s avg wait ### Faster Response Instant intake and intelligent triage routes patients to the right place—or escalates to staff when clinical judgment is needed. Core Capabilities ## Everything Your Practice Needs Structured components designed for enterprise healthcare teams. Appointment Workflows Booking, reschedule, reminders Clinic Reception Intake Reason for visit, routing Multilingual Support Consistent patient experience WhatsApp Follow-ups Templates + confirmations Use Cases ## AI That Understands Healthcare Explore how Mihu AI handles real patient scenarios with precision, compliance, and empathy. Scheduling Appointment Management Clinical Post-Op Check-ins Reception Patient Intake Qualification Eligibility Screening Quality Satisfaction Surveys Most Popular ### Appointment Scheduling Intelligent booking automation that finds availability, confirms details, and reduces no-shows through proactive multi-channel reminders. +34% More Bookings -42% No-shows Key Capabilities #### Real-time Availability Syncs with your calendar system for accurate slot management #### Multi-channel Reminders SMS, WhatsApp, and voice reminders at optimal times #### Provider Matching Intelligent routing based on specialty and availability #### Easy Rescheduling Self-service options via voice or messaging Workflow 1 Initiate Patient calls or messages 2 Qualify Verify identity & needs 3 Match Find optimal slot 4 Confirm Book & send reminder Clinical Care ### Post-Operative Check-ins Automated recovery monitoring with intelligent symptom tracking and immediate escalation protocols for concerning patterns. 89% Response Rate <2min Escalation Time Key Capabilities #### Symptom Tracking Structured questions calibrated to procedure type #### Red-flag Detection Automatic escalation for concerning responses #### Care Team Handoff Seamless transfer with full context to nurses #### Recovery Documentation All interactions logged to patient record Workflow 1 Trigger Post-op timer initiates 2 Assess Symptom questionnaire 3 Evaluate AI analyzes responses 4 Route Escalate or schedule Reception ### Patient Intake & Routing Streamline front-desk operations by collecting visit reasons, verifying insurance, and routing to appropriate departments automatically. -65% Wait Time 94% Routing Accuracy Key Capabilities #### Smart Routing Department matching based on symptoms & history #### Insurance Verification Basic eligibility checks before arrival #### Form Pre-population Reduce paperwork with collected data #### Multilingual Support 40+ languages for diverse patient populations Workflow 1 Greet Welcome & identify 2 Collect Reason for visit 3 Verify Insurance & details 4 Route Direct to department Qualification ### Eligibility Screening Structured qualification workflows for clinical trials, specialty programs, and procedure candidacy with automatic next-step scheduling. 3.2x Faster Screening 97% Data Accuracy Key Capabilities #### Criteria Matching Custom screening logic for each program #### Structured Questions Branching logic based on responses #### Instant Notification Alert coordinators of qualified candidates #### Auto-scheduling Book consultations for qualified patients Workflow 1 Screen Basic eligibility check 2 Qualify Detailed questionnaire 3 Score Match against criteria 4 Connect Schedule or notify Quality Assurance ### Satisfaction Surveys Capture actionable patient feedback, classify issues automatically, and surface coaching opportunities across providers and departments. 4.8x Response Rate +18 NPS Improvement Key Capabilities #### NPS Tracking Measure loyalty and satisfaction trends #### Sentiment Analysis AI-powered issue classification #### Department Analytics Compare performance across teams #### Detractor Recovery Immediate alerts for negative feedback Workflow 1 Trigger Post-visit outreach 2 Collect NPS + open feedback 3 Analyze Classify & score 4 Act Alert or report Live Demo ## See Mihu AI in Action A calm, empathetic tone with clear next steps and safe escalation protocols. Voice Transcript Scheduling Hello Maria—this is Mihu AI calling on behalf of Clinica Salute. I can help schedule your follow-up appointment. What day works best for you? AI Agent • 00:03 Tomorrow morning if possible. Patient • 00:06 I have 9:00 AM or 11:30 AM available. Would you like to confirm 9:00 AM? I can also send you a WhatsApp reminder. AI Agent • 00:09 Yes, 9:00 AM please. Patient • 00:12 WhatsApp Preview Confirmation ? Appointment confirmed for tomorrow at 9:00 AM with Dr. Rodriguez at Clinica Salute. Reply: 1?? to confirm 2?? to reschedule 3?? to request a callback WhatsApp Template 1 Patient Great, you're all set! We'll send you a reminder 1 hour before your appointment. If your symptoms change, reply "NURSE" and we'll escalate to our care team immediately. AI Agent ## Ready to Transform Patient Communication? Join healthcare providers who've reduced wait times by 80% while improving patient satisfaction. Book a Demo (https://mihu.ai/contact) View Case Studies (https://mihu.ai/case-studies)