# Post-Delivery Accessory Upsell — Automotive AI agent | Mihu AI

Automotive · Aftersales

# Post-Delivery Accessory Upsell

Offer relevant accessories (mats, roof rack, tow package) shortly after delivery when the owner is settling into the vehicle.

Set up this outcome

## Apps this needs

DMS Keyloop, CDK or DMS export for customers & appointments. Connect during setup

Parts / Inventory System Stock levels, backorder ETAs and pricing for parts and accessories. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

## How it works

Agent checks the delivered vehicle's configuration against the accessory catalog for commonly paired items.

A personalized offer is sent 1-2 weeks post-delivery , timed to avoid overwhelming onboarding.

If accepted, the order is placed through the parts system and an install appointment is booked in the DMS.

Declined offers are logged to avoid repeat-pitching the same item.

## Data sources

DMS vehicle configuration Parts/accessory catalog

## What it targets

Post-delivery accessory attach rate Target 12%