# Digital Owner's App Onboarding Follow-up — Automotive AI agent | Mihu AI

Automotive · Aftersales

# Digital Owner's App Onboarding Follow-up

Increase activation of the manufacturer's connected-owner app, which drives future engagement and telematics-based service opportunities.

Set up this outcome

## Apps this needs

Manufacturer Platform Recall/update notices, telematics alerts and connected-app data from the OEM. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

## How it works

Agent checks app activation status via the manufacturer platform for owners past their first week.

Unactivated owners get a benefit-focused reminder — remote lock, service alerts, maintenance tracking — not a generic prompt.

Offers to walk through setup live if the owner reports difficulty.

Activation completion is confirmed and logged to the CRM .

## Data sources

Manufacturer app platform activation status

## What it targets

App activation rate within 30 days of delivery Target 55%