# Parts Counter Overflow Routing — Automotive AI agent | Mihu AI

Automotive · Parts

# Parts Counter Overflow Routing

Absorb parts counter call volume spikes without customers waiting on hold.

Set up this outcome

## Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

Parts / Inventory System Stock levels, backorder ETAs and pricing for parts and accessories. Connect during setup

## How it works

Agent monitors call queue depth and takes overflow calls automatically.

Handles standard stock checks and pricing lookups directly against the live parts system.

Routes anything requiring technical fitment judgment to a parts specialist with full call context.

Reports overflow patterns for staffing planning .

## Data sources

Call queue data Parts system stock/pricing

## What it targets

Overflow calls handled without a missed call Target 100%