# Referral Program Activation — Automotive AI agent | Mihu AI

Automotive · Aftersales

# Referral Program Activation

Turn satisfied owners into a referral source for new vehicle sales and service customers.

Set up this outcome

## Apps this needs

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

## How it works

Agent identifies owners with strong satisfaction signals — positive callback, no complaints, service loyalty.

A referral offer with clear incentives is sent, generating a trackable referral code .

When a referral results in a sale or booking, the tracking platform flags it and the reward applies automatically .

Referral outcomes are logged to the CRM for marketing ROI reporting.

## Data sources

CRM satisfaction/tenure data Referral tracking platform

## What it targets

Eligible owners offered the referral program Target 80%

Referral-driven new business Target 8%