# Service & MOT / Inspection Due Reminder — Automotive AI agent | Mihu AI

Automotive · Aftersales

# Service & MOT / Inspection Due Reminder

Fill the workshop by reminding customers before their service or inspection lapses.

Set up this outcome

## Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

DMS Keyloop, CDK or DMS export for customers & appointments. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

## How it works

A scheduled job queries the DMS for vehicles due or overdue for service or MOT based on last-service date and mileage.

Agent reaches out by preferred channel , via the connected telephony platform — Twilio, 3CX, RingCentral or a carrier SIP trunk.

States the specific service due — not a generic reminder — pulled from the DMS maintenance schedule for that make/model/mileage band.

Books the earliest matching slot directly into the DMS on acceptance.

Logs the response to the CRM and re-queues declined/unreached customers for the next cycle, avoiding repeat contact.

## Data sources

DMS service history/interval data Workshop calendar CRM

## What it targets

Reminders converted to bookings Target 35%

Workshop utilisation Target +10%