# Telematics-Triggered Health Alert — Automotive AI agent | Mihu AI

Automotive · Aftersales

# Telematics-Triggered Health Alert

Reach out proactively when a connected vehicle's telematics data signals a potential issue.

Set up this outcome

## Apps this needs

Manufacturer Platform Recall/update notices, telematics alerts and connected-app data from the OEM. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

DMS Keyloop, CDK or DMS export for customers & appointments. Connect during setup

## How it works

Agent ingests telematics fault codes/health alerts from the manufacturer platform, with owner consent on file.

Contacts the owner explaining the specific alert in plain language , without diagnosing the cause itself.

Books a diagnostic appointment directly into the DMS if the owner wants to proceed.

Non-critical alerts are logged for the owner's next scheduled service rather than an immediate outreach.

## Data sources

Manufacturer telematics platform DMS scheduling

## What it targets

Critical alerts contacted within 4 hours Target 95%

Telematics-triggered appointments booked Target 30%