# Trade-in Valuation Follow-up — Automotive AI agent | Mihu AI

Automotive · Sales

# Trade-in Valuation Follow-up

Turn online trade-in valuations into booked appraisal appointments.

Set up this outcome

## Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

DMS Keyloop, CDK or DMS export for customers & appointments. Connect during setup

## How it works

Valuation request captured from the website .

Agent calls to confirm vehicle condition and answer questions, via the connected telephony platform.

Pulls a valuation estimate from the connected valuation API — KBB, Black Book, or equivalent — stated clearly as an estimate pending in-person inspection.

Books an in-person appraisal directly into the DMS at the chosen branch.

Logs the estimate, source and response to the CRM for the sales team's follow-up.

If the customer wants to negotiate the number itself, routes to a salesperson rather than adjusting it.

## Data sources

Website valuation form Vehicle valuation API DMS appointment calendar CRM

## What it targets

Valuations turned into appraisals Target 30%