# VIP/Repeat Customer Recognition — Automotive AI agent | Mihu AI

Automotive · Reception

# VIP/Repeat Customer Recognition

Recognize repeat/high-value customers automatically when they call and route them accordingly.

Set up this outcome

## Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

## How it works

On an inbound call, agent looks up the caller's number against the CRM tier/history .

Recognized VIP/repeat customers are greeted by name and routed with priority to their known contact.

New/unrecognized callers follow standard routing .

Any new contact information provided is written back to the CRM profile.

## Data sources

CRM customer tier/history data

## What it targets

Repeat customers recognized on first ring Target 90%