# Voicemail-to-Task Conversion — Automotive AI agent | Mihu AI

Automotive · Reception

# Voicemail-to-Task Conversion

Convert every voicemail into a trackable task rather than relying on staff to remember to check and return calls.

Set up this outcome

## Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

## How it works

Agent transcribes every voicemail and classifies the request/department via intent detection.

A task is created in the CRM/task system with the transcription, caller number and priority.

Agent attempts a callback automatically for routine requests, rather than waiting for staff.

Unactioned tasks past an SLA are escalated to the department manager .

## Data sources

Voicemail transcription CRM/task system

## What it targets

Voicemails converted to a tracked task Target 100%

Callback completed within 4 hours Target 85%