# Walk-in Queue & Virtual Check-in — Automotive AI agent | Mihu AI

Automotive · Reception

# Walk-in Queue & Virtual Check-in

Manage showroom/service walk-in queue digitally so customers aren't left standing at a counter.

Set up this outcome

## Apps this needs

Dispatch / Queue System Valet/driver dispatch and walk-in queue management. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

## How it works

Agent checks in a walk-in via a kiosk/QR code , capturing their reason for visit.

Estimated wait time is calculated from current queue depth and shared, freeing the customer to wait elsewhere.

An SMS is sent when it's their turn.

Queue data is used to track and improve average wait time by department.

## Data sources

Queue management system

## What it targets

Walk-ins checked in digitally Target 85%