# Warranty Expiry & Extended Cover — Automotive AI agent | Mihu AI

Automotive · Aftersales

# Warranty Expiry & Extended Cover

Keep owners covered — and in the network — past the factory warranty.

Set up this outcome

## Apps this needs

DMS Keyloop, CDK or DMS export for customers & appointments. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

## How it works

Agent picks up vehicles whose warranty expires inside the window , triggering outreach 60-90 days ahead .

Reaches the owner on their channel with what ends and when .

Presents extended-cover options and pricing matched to the vehicle's model and mileage .

If accepted, the contract is processed and written to the DMS as an active coverage record .

Logs declines with a reason to the CRM , so the list stops chasing the uninterested.

## Data sources

Vehicle & warranty records Cover options Service history CRM

## What it targets

Owners reached before expiry Target 96%

Extended cover take-up Target 17%

Opt-out rate Target 2%