# Address Correction Before Dispatch — E-commerce AI agent | Mihu AI

E-commerce · Fulfillment

# Address Correction Before Dispatch

Catch and correct an invalid or incomplete shipping address before dispatch.

Set up this outcome

## Apps this needs

OMS / Fulfillment Order management and warehouse system for fulfillment, dispatch, carrier tracking & returns status. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

## How it works

Flags orders with an address validation failure or high-risk pattern immediately after placement.

Contacts the customer to confirm/correct the address before the order ships.

Updates the order in the OMS once corrected, via API.

Escalates orders already shipped with a known bad address to fulfillment ops for an intercept attempt.

## Data sources

Address validation service OMS order/shipping status

## What it targets

Flagged addresses corrected before dispatch Target 90%

Failed/returned-to-sender shipments due to address issues Target -50%