# Abandoned Cart Recovery — E-commerce AI agent | Mihu AI

E-commerce · Recovery

# Abandoned Cart Recovery

Recover revenue from shoppers who added to cart but didn't complete checkout.

Set up this outcome

## Apps this needs

Store Platform Shopify, WooCommerce or your storefront for carts, orders & status. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

## How it works

The e-commerce platform fires a cart-abandoned event with items and value.

Agent reaches the shopper on WhatsApp / SMS , or calls high-value carts via Twilio, 3CX, RingCentral or a carrier SIP trunk.

Re-checks the platform's inventory to confirm the item is still in stock before messaging.

Answers questions or objections (shipping, sizing, stock) from your catalog.

Sends a one-tap checkout link , optionally with a small incentive.

Logs the outcome to the CRM and hands high-intent contacts to sales if needed.

## Data sources

Cart / checkout events Product catalog Customer profile CRM

## What it targets

Abandoned carts contacted Target 95%

Carts recovered Target 22%