# Live Chat Sizing / Fit Advisor — E-commerce AI agent | Mihu AI

E-commerce · Sales

# Live Chat Sizing / Fit Advisor

Reduce size-related returns by answering fit questions live before checkout.

Set up this outcome

## Apps this needs

Store Platform Shopify, WooCommerce or your storefront for carts, orders & status. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

## How it works

Detects a shopper viewing a size chart or lingering on a product page, via the platform's session event API.

Offers a fit conversation, asking measurements or referencing their fit with previously purchased items from order history.

Grounds the recommendation in the actual size chart and past return/exchange data for that SKU.

Completes the purchase in-chat if ready, writing the order directly via the platform's cart/checkout API.

## Data sources

Product size chart Customer purchase/return history

## What it targets

PDP fit questions resolved without abandoning Target 70%

Size-related return rate for assisted purchases Target -25%