# Out-of-Stock Waitlist + Alternative — E-commerce AI agent | Mihu AI

E-commerce · Sales

# Out-of-Stock Waitlist + Alternative

Capture demand for an out-of-stock item and offer a comparable in-stock alternative.

Set up this outcome

## Apps this needs

Store Platform Shopify, WooCommerce or your storefront for carts, orders & status. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

## How it works

Detects interest in an out-of-stock SKU via a chat question or add-to-cart attempt, read from the platform's inventory feed.

Offers a back-in-stock waitlist signup , written to the platform's waitlist module.

Simultaneously suggests 2-3 comparable in-stock alternatives , matched via the platform's product similarity/merchandising rules.

Completes the alternative purchase in-session if accepted, or confirms the waitlist signup if not.

On restock, hands off to the standard back-in-stock alert to notify everyone signed up.

## Data sources

Live inventory feed Product similarity/merchandising rules Waitlist module

## What it targets

Out-of-stock interest converted to an alternative purchase Target 22%

Waitlist signups from stockout moments Target 45%