# Subscription Anniversary / Milestone Recognition — E-commerce AI agent | Mihu AI

E-commerce · Subscription

# Subscription Anniversary / Milestone Recognition

Recognize subscription tenure milestones with a meaningful gesture.

Set up this outcome

## Apps this needs

Subscription Platform Recharge, Bold or your subscription billing platform for plans, cadence & dunning. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

## How it works

Tracks subscription tenure and triggers recognition at defined milestones , read from the subscription platform.

Sends a personalized message with a tenure-appropriate reward , written to the subscriber's next shipment/account.

Uses the milestone as a natural moment to ask for feedback or a referral .

Logs milestone recognition for retention/lifetime-value reporting in the CRM.

## Data sources

Subscription tenure data Milestone reward rules

## What it targets

Milestones recognized on schedule Target 95%

Milestone recognition impact on subsequent retention vs. unrecognized cohort Target 10pts