# Subscription Upgrade / Tier Change Offer — E-commerce AI agent | Mihu AI

E-commerce · Subscription

# Subscription Upgrade / Tier Change Offer

Grow subscription revenue per customer by offering a relevant upgrade at the right moment.

Set up this outcome

## Apps this needs

Subscription Platform Recharge, Bold or your subscription billing platform for plans, cadence & dunning. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

## How it works

Identifies subscribers showing usage signals suggesting they'd benefit from a higher tier, via the subscription platform's usage data.

Offers the specific upgrade with a clear value comparison .

Processes the tier change directly via API if accepted.

Excludes subscribers already at risk of churning (recent complaint, failed payment) from upgrade offers, cross-checked against the CRM.

## Data sources

Subscription usage data Tier comparison/pricing

## What it targets

Qualified subscribers offered an upgrade Target 80%

Upgrade acceptance rate Target 15%