# Warranty Registration & Claim Initiation — E-commerce AI agent | Mihu AI

E-commerce · Support

# Warranty Registration & Claim Initiation

Get customers registered for product warranty and simplify claim initiation.

Set up this outcome

## Apps this needs

Store Platform Shopify, WooCommerce or your storefront for carts, orders & status. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

## How it works

Prompts warranty registration shortly after delivery for eligible products, writing it to the warranty system.

For claims, gathers issue description and proof (photo/video) per the warranty terms.

Determines the resolution path (repair, replace, refund) per the warranty terms and initiates it via the system.

Tracks the claim through to resolution and confirms completion.

## Data sources

Warranty terms/registration system Claim documentation requirements

## What it targets

Eligible products registered for warranty Target 50%

Warranty claims resolved within stated SLA Target 90%