# Financial Services AI agents — 59 revenue outcomes Mihu runs | Mihu AI

Financial Services

# Qualify, renew and collect — compliantly, at scale

Lead qualification, policy renewals, payment reminders and document chasing — across voice, WhatsApp, SMS and email, in 40+ languages. No regulated advice.

Compliant, polite reminders only. Mihu gives no regulated financial advice — anything needing a licensed human is escalated to one, with full context.

Revenue operation

All outcomes 59 Capture & Qualify Leads 4 Book & Fill Calendars 1 Recover Lost Revenue 6 Convert & Close Deals 1 Retain, Renew & Grow 6 Support & Resolve 24/7 36 Outbound Campaigns at Scale 5

Deal stage

All stages 59 Pre-Sales 12 Deal 5 After-Sales 43

59 outcomes

Popular

### Loan / Insurance Lead Qualification (https://mihu.ai/solutions/finance/fin-lead)

Qualify and route inbound finance leads instantly, book the advisor call, and keep the CRM clean — compliantly.

Voice / SIP WhatsApp SMS < 60s to first contact Set up outcome

Insurance

### Policy Renewal & Lapse Rescue (https://mihu.ai/solutions/finance/fin-renewal)

Drive on-time renewals and rescue lapsing policies or subscriptions with timely, compliant outreach.

Voice / SIP WhatsApp SMS +12% renewal rate Set up outcome

Collections

### Payment Reminder & Collections (https://mihu.ai/solutions/finance/fin-collections)

Recover overdue payments with polite, compliant reminders, a secure pay link, and flexible plan options.

Voice / SIP WhatsApp SMS -9d days sales outstanding Set up outcome

Servicing

### Application Status & Document Chase (https://mihu.ai/solutions/finance/fin-servicing)

Answer 'where's my application' 24/7 and chase missing documents so cases don't stall — without tying up staff.

Voice / SIP WhatsApp SMS Email -30% stalled cases Set up outcome

Servicing

### Adviser Appointment Booking (https://mihu.ai/solutions/finance/fin-appointment)

Fill adviser diaries and cut no-shows — booking, reminders and rebooking, with no advice given.

Voice / SIP WhatsApp SMS -21% adviser no-shows Set up outcome

Insurance

### Quote Follow-up & Application Completion (https://mihu.ai/solutions/finance/fin-quote)

Chase the quotes that stall halfway — chasing documents and process questions, never advising on the product.

WhatsApp SMS Voice / SIP +18% applications completed Set up outcome

Servicing

### Annual Review & Rate-Change Outreach (https://mihu.ai/solutions/finance/fin-review)

Reach every customer due a review or facing a rate change, and book them with an adviser — no advice given.

SMS WhatsApp Email +15% reviews booked Set up outcome

Servicing

### KYC & Onboarding Document Chase (https://mihu.ai/solutions/finance/fin-onboard)

Get new customers through KYC without the back-and-forth that loses half of them.

WhatsApp SMS Email -44% onboarding drop-off Set up outcome

Servicing

### Eligibility & Product Change Notification (https://mihu.ai/solutions/finance/fin-eligibility)

Tell customers, factually, when they become eligible for something — and book them with an adviser.

SMS WhatsApp Email +19% adviser calls booked Set up outcome

Insurance

### Lapsed Policy Win-back (https://mihu.ai/solutions/finance/fin-winback)

Reach customers whose policy lapsed while there's still a straightforward route back on cover.

Voice / SIP WhatsApp SMS +16% lapsed policies reinstated Set up outcome

Popular

### Mortgage Pre-Qualification Intake (https://mihu.ai/solutions/finance/fin-mortgage-prequal)

Qualify mortgage enquiries and route them to the right loan officer fast, with a compliant soft credit check and no lending decision made by the agent.

Voice / SIP 35% enquiry-to-application conversion Set up outcome

Lending

### Loan Document Collection & Stacking (https://mihu.ai/solutions/finance/fin-loan-docs)

Collect and organize borrower documents so underwriting isn't held up chasing paperwork.

SMS WhatsApp -40% document-related underwriting delays Set up outcome

Lending

### Rate Lock Expiry Management (https://mihu.ai/solutions/finance/fin-rate-lock)

Track rate lock expiration and coordinate extensions or relocks before a borrower loses their rate.

Voice / SIP 100% rate locks with proactive alerts Set up outcome

Lending

### Loan Status Milestone Notification (https://mihu.ai/solutions/finance/fin-loan-status)

Keep borrowers informed at each stage of the loan process, cutting status-check calls to staff.

SMS Email -50% borrower-initiated status calls Set up outcome

Lending

### Adverse Action / Declined Application Notice (https://mihu.ai/solutions/finance/fin-adverse-action)

Communicate a declined credit application compliantly, with the legally required notice and reasons.

Email 100% adverse action notices sent in window Set up outcome

Lending

### Home Equity / Refinance Opportunity Screening (https://mihu.ai/solutions/finance/fin-refi-screening)

Identify existing customers who may benefit from a refinance conversation — informational only, never a recommendation.

Email Voice / SIP 15% consultation booking rate Set up outcome

Lending

### Auto/Personal Loan Application Follow-up (https://mihu.ai/solutions/finance/fin-loan-followup)

Follow up on started-but-incomplete loan applications and recover them before they go cold.

SMS Voice / SIP 45% incomplete applications recovered Set up outcome

Lending

### Business / Commercial Loan Enquiry Routing (https://mihu.ai/solutions/finance/fin-commercial-loan)

Route business lending enquiries to the correct commercial specialist with the right documentation checklist ready.

Voice / SIP 40% enquiry-to-consultation booking Set up outcome

Lending

### Loan Payoff Quote Request Handling (https://mihu.ai/solutions/finance/fin-payoff-quote)

Generate and deliver accurate payoff quotes quickly, including per-diem interest.

Email 95% payoff quotes delivered within 24h Set up outcome

Lending

### Credit Line Increase Request Handling (https://mihu.ai/solutions/finance/fin-credit-increase)

Process credit line increase requests through the correct workflow without the agent making the credit decision.

Voice / SIP 90% requests processed within SLA Set up outcome

Popular

### First Notice of Loss (FNOL) Intake (https://mihu.ai/solutions/finance/fin-fnol)

Capture a claim's initial details accurately and completely at first report, any hour of the day.

Voice / SIP 95% FNOL captured completely on first contact Set up outcome

Insurance

### Claims Status Update & Document Request (https://mihu.ai/solutions/finance/fin-claims-status)

Keep claimants informed throughout the claims process and collect needed documentation proactively.

SMS Email 90% claimants updated weekly on open claims Set up outcome

Insurance

### Policy Endorsement / Change Request (https://mihu.ai/solutions/finance/fin-policy-endorsement)

Process routine policy changes efficiently, routing anything needing underwriting review correctly.

Voice / SIP 90% routine changes processed same-day Set up outcome

Insurance

### New Policy Binding & Welcome Sequence (https://mihu.ai/solutions/finance/fin-policy-welcome)

Get a newly bound policyholder oriented right after purchase, with a plain-language coverage summary.

Email WhatsApp 40% 30-day check-in engagement Set up outcome

Insurance

### Multi-Policy Bundle Opportunity Screening (https://mihu.ai/solutions/finance/fin-bundle-screening)

Identify single-policy customers who may benefit from bundling — informational only, routed to a licensed agent.

Voice / SIP 25% consultation-to-bundle conversion Set up outcome

Insurance

### Claims Satisfaction Follow-up (https://mihu.ai/solutions/finance/fin-claims-satisfaction)

Check in after a claim closes to capture satisfaction and catch any lingering process issue.

Voice / SIP 85% closed claims followed up with Set up outcome

Insurance

### Certificate of Insurance (COI) Fulfillment (https://mihu.ai/solutions/finance/fin-coi-request)

Fulfill certificate of insurance requests quickly, matched exactly to the third party's requirements.

Email 90% COI requests fulfilled within 4h Set up outcome

Insurance

### Renewal Underwriting Information Update (https://mihu.ai/solutions/finance/fin-renewal-underwriting)

Collect updated underwriting information ahead of renewal, flagging material changes for review.

SMS Email -30% under-insurance risk from stale info Set up outcome

Insurance

### Total Loss Settlement Coordination (https://mihu.ai/solutions/finance/fin-total-loss)

Coordinate the practical logistics of a total loss settlement, including lienholder payoff, without touching the valuation.

Email 85% settlements within carrier's target timeline Set up outcome

Insurance

### Life Insurance Beneficiary Claim Support (https://mihu.ai/solutions/finance/fin-beneficiary-claim)

Guide beneficiaries through the life insurance claim process with care, clarity, and appropriate escalation.

Voice / SIP 95% documentation communicated clearly on first contact Set up outcome

Popular

### New Client Onboarding & Account Opening (https://mihu.ai/solutions/finance/fin-client-onboarding)

Coordinate the multi-step account opening process for new advisory clients, from e-signature through funding.

Email 85% onboarding completed within target timeline Set up outcome

Advisory

### Portfolio Review Appointment Scheduling (https://mihu.ai/solutions/finance/fin-portfolio-review)

Keep the adviser's review calendar full and on schedule per each client's agreed cadence.

Voice / SIP 92% clients scheduled per agreed cadence Set up outcome

Advisory

### Required Minimum Distribution (RMD) Reminder (https://mihu.ai/solutions/finance/fin-rmd-reminder)

Remind eligible clients of their RMD deadline in plain language, without calculating an amount.

Email SMS 98% RMDs completed before deadline Set up outcome

Advisory

### Life Event Trigger Check-in (https://mihu.ai/solutions/finance/fin-life-event)

Reach out when a life event is mentioned or known, prompting a review conversation with the adviser.

Voice / SIP 70% detected events resulting in a scheduled review Set up outcome

Advisory

### Held-Away Account Aggregation Reminder (https://mihu.ai/solutions/finance/fin-account-aggregation)

Encourage clients to link external accounts to the adviser's aggregation platform for a complete household view.

Email 60% clients with all known accounts linked Set up outcome

Advisory

### Client Document Vault Upload Reminder (https://mihu.ai/solutions/finance/fin-doc-vault)

Get key estate planning and financial documents uploaded to the secure client vault.

WhatsApp 70% vault completeness for active planning clients Set up outcome

Advisory

### Fee Disclosure & Billing Question Handling (https://mihu.ai/solutions/finance/fin-fee-billing)

Answer straightforward fee/billing questions accurately, without discussing investment performance or advice.

Voice / SIP 75% fee/billing questions resolved without escalation Set up outcome

Advisory

### Prospective Client Discovery Call Scheduling (https://mihu.ai/solutions/finance/fin-discovery-call)

Convert prospective client inquiries into a booked discovery call with the right adviser.

Voice / SIP 60% prospect inquiries booked to a discovery call Set up outcome

Advisory

### Client Referral Program Activation (https://mihu.ai/solutions/finance/fin-client-referral)

Turn satisfied advisory clients into a referral source with a natural, not generic, ask.

Voice / SIP 35% referral-to-discovery-call conversion Set up outcome

Advisory

### Market Volatility Client Communication (https://mihu.ai/solutions/finance/fin-volatility-comm)

Proactively reach anxious clients during market volatility with firm-approved messaging, never specific investment advice.

Email Voice / SIP 90% clients reached within 24h of a trigger Set up outcome

Servicing

### Hardship Program Application Support (https://mihu.ai/solutions/finance/fin-hardship-support)

Help customers experiencing financial hardship navigate the application process, without deciding eligibility.

Voice / SIP Email 80% hardship applications completed in target timeline Set up outcome

Collections

### Autopay / Payment Method Setup Assistance (https://mihu.ai/solutions/finance/fin-autopay-setup)

Reduce future delinquency risk by helping customers set up automatic payments at natural moments.

SMS WhatsApp -60% repeat delinquency vs. manual pay Set up outcome

Servicing

### Dispute / Fraud Claim Intake (https://mihu.ai/solutions/finance/fin-dispute-intake)

Take transaction dispute and fraud claims completely and accurately at first contact.

Voice / SIP 95% disputes captured completely on first contact Set up outcome

Collections

### Dormant Account Reactivation (https://mihu.ai/solutions/finance/fin-dormant-reactivation)

Reactivate dormant deposit/investment accounts before they hit escheatment risk.

Email Voice / SIP 25% reactivation rate Set up outcome

Servicing

### Overdraft / NSF Notification & Resolution (https://mihu.ai/solutions/finance/fin-overdraft-notify)

Notify customers of an overdraft/NSF event immediately, with same-day resolution where possible.

SMS 40% same-day resolution rate Set up outcome

Servicing

### Card Replacement & Activation Coordination (https://mihu.ai/solutions/finance/fin-card-replacement)

Coordinate lost/stolen/expired card replacement and activation smoothly, blocking the old card immediately.

Voice / SIP SMS 85% cards activated within 24h of delivery Set up outcome

Servicing

### Statement / Tax Document Delivery Confirmation (https://mihu.ai/solutions/finance/fin-doc-delivery)

Confirm customers actually received and can access required statements and tax documents.

SMS Email 97% required documents confirmed delivered by deadline Set up outcome

Collections

### Payment Plan Setup for Delinquent Accounts (https://mihu.ai/solutions/finance/fin-payment-plan)

Set up structured payment plans for delinquent accounts within pre-approved standard parameters.

Voice / SIP 65% payment plan completion rate Set up outcome

Servicing

### Account Closure Request Processing (https://mihu.ai/solutions/finance/fin-account-closure)

Process voluntary account closure requests completely and correctly, without pressuring retention.

Email 95% closures processed within disclosed timeline Set up outcome

Compliance

### Regulatory Disclosure Delivery & Acknowledgment (https://mihu.ai/solutions/finance/fin-disclosure-delivery)

Deliver required regulatory disclosures and capture acknowledgment reliably, with a complete audit trail.

Email 100% disclosures delivered within deadline Set up outcome

Compliance

### Suspicious Activity Escalation (Non-Determinative) (https://mihu.ai/solutions/finance/fin-sar-escalation)

Flag potentially suspicious account activity patterns to compliance — the agent never makes a SAR determination itself.

Email 100% flagged patterns escalated in required timeline Set up outcome

Compliance

### Know-Your-Customer (KYC) Periodic Refresh (https://mihu.ai/solutions/finance/fin-kyc-refresh)

Collect periodic KYC refresh information required for ongoing regulatory compliance.

Email Voice / SIP 95% due accounts refreshed within regulatory timeline Set up outcome

Compliance

### Complaint Intake & Regulatory Routing (https://mihu.ai/solutions/finance/fin-complaint-intake)

Capture formal client complaints completely and route them per the institution's required procedure.

Voice / SIP 100% complaints acknowledged within required timeframe Set up outcome

Compliance

### Beneficiary Designation Update Reminder (https://mihu.ai/solutions/finance/fin-beneficiary-update)

Prompt clients to review beneficiary designations at appropriate life-event triggers.

Email 60% flagged accounts reviewed within 60 days Set up outcome

Compliance

### Recorded Line Consent & Disclosure (https://mihu.ai/solutions/finance/fin-call-consent)

Ensure required call recording/consent disclosures are delivered and confirmed consistently, by jurisdiction.

Voice / SIP 100% calls with correct disclosure delivered and logged Set up outcome

Compliance

### Marketing Consent (Opt-in/Opt-out) Management (https://mihu.ai/solutions/finance/fin-marketing-consent)

Maintain accurate, auditable consent records for marketing communications across every channel.

Email 100% opt-outs applied across channels within 24h Set up outcome

Compliance

### Annual Privacy Notice & Data Sharing Disclosure (https://mihu.ai/solutions/finance/fin-privacy-notice)

Deliver the annual privacy notice and data-sharing opt-out options required by regulation.

Email 100% notices delivered within required annual window Set up outcome

Compliance

### Adviser License Renewal Tracking (Firm-Facing) (https://mihu.ai/solutions/finance/fin-license-tracking)

Track and remind advisers/agents of their license and continuing education renewal deadlines, by state.

Email 99% licenses/CE renewed before expiry Set up outcome

Compliance

### Communication Preference & Accessibility (https://mihu.ai/solutions/finance/fin-comm-preference)

Capture and honor client communication preferences and accessibility needs consistently across every interaction.

Voice / SIP 98% recorded preferences honored across interactions Set up outcome

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Why teams choose Mihu

Never miss a lead

Fill the calendar

Recover revenue that's slipping away

Cut cost-to-serve

One layer across voice + messaging

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