# Know-Your-Customer (KYC) Periodic Refresh — Financial Services AI agent | Mihu AI

Financial Services · Compliance

# Know-Your-Customer (KYC) Periodic Refresh

Collect periodic KYC refresh information required for ongoing regulatory compliance.

Set up this outcome

## Apps this needs

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

## How it works

Identifies accounts due for periodic KYC refresh per the institution's risk-based review schedule, via the KYC platform.

Requests updated information (employment status, source of funds confirmation, beneficial ownership updates for entities) using the required structured format.

Escalates any material change or incomplete response to the compliance team for review.

Confirms refresh completion and updates the compliance record, written to the KYC platform.

## Data sources

KYC platform review schedule Risk-based refresh requirements

## What it targets

Due accounts refreshed within the regulatory timeline Target 95%