# Mortgage Pre-Qualification Intake — Financial Services AI agent | Mihu AI

Financial Services · Lending

# Mortgage Pre-Qualification Intake

Qualify mortgage enquiries and route them to the right loan officer/product path quickly.

Set up this outcome

## Apps this needs

Core / Policy System Lending, policy or subscription system for renewals & balances. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

Branch Calendar Availability from Calendar API, DMS or a CSV / Google Sheet. Connect during setup

## How it works

Gathers basic qualification information (income range, down payment, property type, timeline) using a standard, compliant intake script via voice (Twilio, 3CX, RingCentral, or a carrier-direct SIP trunk).

With borrower consent, submits a soft credit pre-qualification check via the credit API — no lending decision made by the agent itself.

Routes the lead to the appropriate loan officer based on loan type/complexity, matched via the LOS's specialization roster.

Books the first consultation directly into the loan officer's calendar and sends required initial disclosures, both written to the LOS.

## Data sources

LOS intake fields Soft-pull credit API Loan officer specialization roster

## What it targets

Enquiries qualified and routed within 1 hour Target 90%

Enquiry-to-application conversion Target 35%