# Suspicious Activity Escalation (Non-Determinative) — Financial Services AI agent | Mihu AI

Financial Services · Compliance

# Suspicious Activity Escalation (Non-Determinative)

Flag potentially suspicious account activity patterns to the compliance team — the agent never makes a SAR determination itself.

Set up this outcome

## Apps this needs

Core / Policy System Lending, policy or subscription system for renewals & balances. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

## How it works

Identifies transaction patterns matching pre-set, compliance-defined flags (not agent judgment) during routine servicing interactions, via the monitoring system.

Escalates the flagged pattern immediately and confidentially to the compliance/BSA team, without discussing the flag with the customer.

Continues routine servicing normally without tipping off any suspicion.

Logs the escalation per the institution's compliance procedures, written to the CRM.

## Data sources

Compliance-defined transaction monitoring rules

## What it targets

Flagged patterns escalated within the required internal timeline Target 100%

Compliance escalations logged with full required detail Target 100%