# Behavioral Health Integration Warm Handoff — Healthcare AI agent | Mihu AI

Healthcare · Patient Engagement

# Behavioral Health Integration Warm Handoff

Get patients screened positive for a behavioral health concern connected to care quickly.

Set up this outcome

## Apps this needs

EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

## How it works

Agent is triggered only after a provider has reviewed a screening result and ordered a referral — never acting on a score independently.

Contacts the patient with the provider's referral and available options , checked against the network directory.

Books the first available appropriate appointment directly, prioritizing speed given known access gaps.

Confirms attendance readiness with a reminder sequence , given typically high no-show rates.

## Data sources

EHR provider-ordered referral Behavioral health network availability

## What it targets

Provider-ordered BH referrals contacted within 24 hours Target 95%

BH referral-to-first-appointment time Target 10d