# Care Gap Closure Campaign — Healthcare AI agent | Mihu AI

Healthcare · Patient Engagement

# Care Gap Closure Campaign

Identify and close specific evidence-based care gaps at a population level.

Set up this outcome

## Apps this needs

EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

## How it works

Agent pulls a list of patients with an identified, provider-approved care gap from the population health module.

Reaches out with the specific gap named and books the needed test/visit directly.

Tracks closure rate by gap type for quality reporting — HEDIS measures.

Excludes patients who've already declined the same outreach recently, per the CRM.

## Data sources

EHR population health/quality measure data Care gap definitions

## What it targets

Identified care gaps contacted Target 100%

Care gap closure rate Target 35%