# Caregiver/Family Member Communication Coordination — Healthcare AI agent | Mihu AI

Healthcare · Patient Engagement

# Caregiver/Family Member Communication Coordination

Coordinate communication with an authorized caregiver or family member.

Set up this outcome

## Apps this needs

EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

## How it works

Agent checks for an authorized caregiver/family contact and their designated communication scope.

Includes the authorized contact in reminders, scheduling and non-clinical logistics per their scope.

Verifies authorization before any exchange — clinical information beyond what's authorized is never shared .

Flags any expired or unclear authorization for the practice to re-verify.

## Data sources

EHR authorized contact/consent records

## What it targets

Authorized caregivers included per patient consent Target 100%

Consent-scope violations Target 0