# Denied Claim Patient Notification & Appeal Support — Healthcare AI agent | Mihu AI

Healthcare · Billing

# Denied Claim Patient Notification & Appeal Support

Notify patients transparently when a claim is denied.

Set up this outcome

## Apps this needs

EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

## How it works

Agent identifies claims denied with patient financial impact .

Notifies the patient in plain language what happened and whether the practice is appealing or the patient needs to act.

Books a billing office call for patients wanting to discuss specifics .

Tracks appeal outcomes and updates the patient once resolved, written back to the billing system .

## Data sources

Billing system claim status/denial codes Appeal tracking

## What it targets

Denied claims with patient notification within 5 business days Target 95%

Patient-initiated billing disputes reduced Target -25%