# High-Deductible Plan Early-Year Outreach — Healthcare AI agent | Mihu AI

Healthcare · Billing

# High-Deductible Plan Early-Year Outreach

Proactively explain high-deductible plan implications at the start of the plan year.

Set up this outcome

## Apps this needs

EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

## How it works

Agent identifies patients on high-deductible plans at the start of the new plan year.

Sends a plain-language explanation of what to expect ahead of their next visit.

Proactively offers a discussion of payment options rather than reactive.

Notes engaged patients for closer financial counseling follow-up through the year.

## Data sources

Payer plan-type data Billing history

## What it targets

HDHP patients notified before plan-year visits Target 90%

Billing disputes from HDHP patients Target -20%