# Multi-Location Practice Routing — Healthcare AI agent | Mihu AI

Healthcare · Scheduling

# Multi-Location Practice Routing

Route patients to the right site based on provider, insurance, and proximity.

Set up this outcome

## Apps this needs

EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

## How it works

Agent identifies the patient's preferred location or checks proximity to suggest the nearest site with availability.

Confirms location-specific details — parking, entrance, hours — as part of booking.

Applies the correct location's insurance panel and scheduling rules automatically.

Logs the visit against the correct location's EHR/PMS instance for accurate reporting.

## Data sources

Multi-location scheduling/insurance data Patient address for proximity

## What it targets

Bookings routed to the correct location first-time Target 97%

Cross-location scheduling errors Target -1%