# Payment Plan Setup & Adherence Reminder — Healthcare AI agent | Mihu AI

Healthcare · Billing

# Payment Plan Setup & Adherence Reminder

Set up and maintain payment plans for patients with a balance.

Set up this outcome

## Apps this needs

Payments / Checkout Send secure pay links and reconcile paid / overdue balances. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

## How it works

Agent offers a payment plan for balances above a set threshold , calculated from the billing system.

Sets up the recurring plan and confirms the schedule clearly , written to the billing system.

Sends a reminder ahead of each scheduled payment , not just after it's missed.

Escalates to the billing office after two missed plan payments.

## Data sources

Billing system balance/plan data Payment gateway schedule

## What it targets

Eligible balances offered a payment plan Target 80%

Payment plan completion rate Target 75%