# Patient-Reported Outcome (PRO) Collection — Healthcare AI agent | Mihu AI

Healthcare · Patient Engagement

# Patient-Reported Outcome (PRO) Collection

Systematically collect patient-reported outcome measures between visits.

Set up this outcome

## Apps this needs

EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

## How it works

Agent sends the specific validated PRO instrument set by the care team.

Logs responses directly to the EHR for the provider to review at the next visit or sooner if flagged .

Escalates any response crossing a pre-set clinical threshold immediately, per protocol.

Tracks completion rate for program/quality reporting.

## Data sources

EHR PRO instrument library Escalation thresholds set by care team

## What it targets

PRO collection completed on schedule Target 75%

Threshold-crossing responses escalated within 4 hours Target 100%