# Lab/Imaging Results Notification & Next-Step Scheduling — Healthcare AI agent | Mihu AI

Healthcare · Care Coordination

# Lab/Imaging Results Notification & Next-Step Scheduling

Notify patients that results are ready and get them scheduled for required follow-up.

Set up this outcome

## Apps this needs

EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

## How it works

Agent is triggered only after a provider has reviewed and released results with an instruction in the EHR.

Notifies the patient that results are available via the portal, or that the provider needs to discuss them — never disclosing content itself.

Books any provider-ordered follow-up directly , written to the schedule.

Results flagged urgent trigger an immediate call rather than a standard notification.

## Data sources

EHR results release status Provider instruction/flag

## What it targets

Results-ready notifications sent within 4 hours of release Target 95%

Provider-ordered follow-ups scheduled within 48 hours Target 85%