# Same-Day Sick Visit Triage & Slot Finding — Healthcare AI agent | Mihu AI

Healthcare · Scheduling

# Same-Day Sick Visit Triage & Slot Finding

Fit urgent same-day requests into an already-full schedule.

Set up this outcome

## Apps this needs

EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

## How it works

Agent gathers symptoms/urgency and applies the practice's non-clinical triage script — routing red flags to urgent care/ER guidance per pre-set rules, never deciding severity itself.

Checks live cancellations, double-booking slots or overflow capacity via the schedule API.

Confirms the slot, or escalates to the on-call nurse line if none available.

Sends check-in instructions given the compressed timeline .

## Data sources

Live schedule/cancellation feed Practice triage escalation rules

## What it targets

Same-day requests accommodated Target 70%

Requests correctly escalated when appropriate Target 100%