# Multi-Provider Practice Smart Scheduling — Healthcare AI agent | Mihu AI

Healthcare · Scheduling

# Multi-Provider Practice Smart Scheduling

Match patients to the right provider based on need, insurance, and availability.

Set up this outcome

## Apps this needs

EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

## How it works

Agent asks the reason for visit and queries the PMS for providers whose scope and insurance panel match — not defaulting to next available.

Offers the earliest appropriate slot across all matching providers, checked live.

Writes the booking to the PMS and sends provider-specific pre-visit information .

Flags requests outside standard scope for a warm referral , logged to the CRM.

## Data sources

Provider scope/specialty data Insurance panel data Live schedule

## What it targets

Bookings matched to an appropriate provider on first attempt Target 95%

Time to appointment for new complaints Target -20%