# Birthday/Anniversary Offer Campaign — Hospitality AI agent | Mihu AI

Hospitality · Loyalty

# Birthday/Anniversary Offer Campaign

Use known personal dates to drive an emotionally relevant, high-open-rate offer.

Set up this outcome

## Apps this needs

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

Booking / PMS Property, listing or reservation system for availability & bookings. Connect during setup

## How it works

Agent checks guest profiles for an upcoming birthday or stay anniversary .

Sends a personalized offer timed 3-4 weeks ahead .

Follows up once closer to the date if unbooked , then stops.

Coordinates any in-stay recognition with the front desk.

## Data sources

Guest profile personal dates (opt-in) Offer/package catalog

## What it targets

Personal-date offers sent on time Target 95%

Offer-to-booking conversion Target 15%