# Multilingual Concierge & Local Recommendations — Hospitality AI agent | Mihu AI

Hospitality · Guest Care

# Multilingual Concierge & Local Recommendations

Give every guest local recommendations and bookings without a human concierge always available.

Set up this outcome

## Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

Booking / PMS Property, listing or reservation system for availability & bookings. Connect during setup

## How it works

Agent answers concierge questions grounded in the curated local partner list .

Makes reservations directly with partner restaurants/activities where integrated.

Writes confirmed bookings to the guest's PMS profile , so front desk sees what's been arranged.

Sends confirmation details and directions to the guest.

Tracks which recommendations convert, feeding a monthly report to the concierge team.

## Data sources

Curated local partner directory Partner booking APIs

## What it targets

Concierge questions answered without human involvement Target 75%

Partner bookings made through the agent Target 200/mo