# Corporate / Negotiated Rate Booking Desk — Hospitality AI agent | Mihu AI

Hospitality · Reservations

# Corporate / Negotiated Rate Booking Desk

Give corporate account travelers a fast, accurate booking path using their pre-negotiated rate.

Set up this outcome

## Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

Booking / PMS Property, listing or reservation system for availability & bookings. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

## How it works

Agent identifies the caller as tied to a corporate account by domain or code.

Applies the correct negotiated rate and account billing rules.

Books directly and sends a confirmation formatted for expense reporting .

Flags unusually high volume from one account for a rate renegotiation review .

Logs the interaction to the CRM for corporate account performance reporting.

## Data sources

PMS corporate rate & account records Billing rules CRM account history

## What it targets

Corporate bookings processed without manual rate lookup Target 90%

Corporate account booking errors Target -1%