# Post-Event Feedback & Rebooking Outreach — Hospitality AI agent | Mihu AI

Hospitality · Events

# Post-Event Feedback & Rebooking Outreach

Turn a completed event into feedback plus a rebooking conversation while the experience is fresh.

Set up this outcome

## Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

## How it works

Agent reaches out to the organiser within 48 hours of the event concluding.

Captures structured feedback — what worked, what didn't — for the events team.

If positive, raises a recurring booking conversation with available dates.

Routes negative feedback immediately to the events director for recovery.

## Data sources

Event CRM record Feedback survey template

## What it targets

Post-event feedback collected Target 70%

Repeat/recurring bookings generated from outreach Target 18%