# Rent Arrears Reminder — Real Estate AI agent | Mihu AI

Real Estate · Lettings

# Rent Arrears Reminder

Recover rent early, and get real hardship in front of a human fast.

Set up this outcome

## Apps this needs

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

Payments / Checkout Send secure pay links and reconcile paid / overdue balances. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

## How it works

Rent shows unpaid past the due date , checked against the property management software's rent ledger, then a firmer notice per the escalation schedule.

Agent reminds the tenant on their channel (SMS, WhatsApp or voice via Twilio, 3CX, RingCentral, or a carrier-direct SIP trunk) — polite, factual, never a threat .

Sends the payment link and, where policy allows, a short-term payment plan option, confirming receipt and stopping the sequence once paid.

Offers to arrange a call where the tenant says they can't pay.

Hardship, dispute or repeated silence escalates to your team with the history; past the defined threshold, hands off to the formal legal notice process — always requiring human/legal sign-off.

## Data sources

Rent ledger Tenancy records Payment status CRM

## What it targets

Arrears contacted within 48h Target 99%

Arrears cleared without staff Target 43%

Hardship cases escalated Target 100%