# Landlord Renewal & Retention — Real Estate AI agent | Mihu AI

Real Estate · Lettings

# Landlord Renewal & Retention

Retain managed properties by starting the renewal before the landlord shops around.

Set up this outcome

## Apps this needs

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

## How it works

Agent picks up agreements entering the renewal window at the appropriate lead time before expiry, per jurisdiction notice requirements, from the property management software (AppFolio, Yardi, Buildium).

Opens on the landlord's channel — WhatsApp, email, or voice (Twilio, 3CX, RingCentral, or a carrier-direct SIP trunk) — with the performance of their property .

Answers the fee, term and notice questions from your agreed rules; negotiation beyond standard authority is escalated to the property manager.

The signed renewal is processed and the lease record updated via API. For non-renewals, move-out and re-listing timeline are coordinated immediately.

Flags any landlord signalling exit for a same-day human call and logs the outcome to the CRM .

## Data sources

Management agreements Rent & arrears history Fee schedule CRM

## What it targets

Renewals opened in window Target 98%

Landlords retained Target 13%

At-risk landlords flagged Target 100%