# Viewing Reminder & No-Show Rebook — Real Estate AI agent | Mihu AI

Real Estate · Viewings

# Viewing Reminder & No-Show Rebook

Protect agent time and keep viewings full with reminders and instant rebooking.

Set up this outcome

## Apps this needs

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

Branch Calendar Availability from Calendar API, DMS or a CSV / Google Sheet. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

## How it works

Sends a reminder + confirm 24h and 2h ahead of the viewing via SMS, WhatsApp, or voice (Twilio, 3CX, RingCentral, or a carrier-direct SIP trunk).

If confirmed, status is written back to the CRM .

If they cancel, offers alternative slots and rebooks on the spot.

Frees the slot and offers it to other interested leads .

If unconfirmed and unreached by the morning of, flags the viewing to the agent as at-risk .

Keeps the CRM and calendar in sync, logging no-show patterns for follow-up prioritization.

## Data sources

Viewing schedule Interested-lead list CRM

## What it targets

Viewing no-show rate Target -22%

Cancelled viewings refilled Target 50%

Confirmations captured Target 80%