# Utility / Amenity Outage Notification — Real Estate AI agent | Mihu AI

Real Estate · Lettings

# Utility / Amenity Outage Notification

Notify affected tenants quickly and clearly when a building utility or amenity goes down.

Set up this outcome

## Apps this needs

Property Management Software AppFolio, Yardi, Buildium — leases, maintenance and rent ledger for the managed portfolio. Connect during setup

SMS Gateway Fallback text messages for reminders and links. Connect during setup

## How it works

Sends an immediate notification to all affected units when an outage is reported/confirmed, matched via the property management software's unit-building mapping.

Sends updates if the resolution timeline changes materially.

Confirms restoration to affected tenants once resolved.

Logs the incident and communication for the property manager's records.

## Data sources

Building systems/outage reports Unit-to-building mapping

## What it targets

Affected tenants notified within 30 minutes of a confirmed outage Target 95%
