# Special Assistance & Accessibility Confirmation — Tourism AI agent | Mihu AI

Tourism · Concierge

# Special Assistance & Accessibility Confirmation

Confirm accessibility and special assistance needs are actually arranged with suppliers, not just noted internally.

Set up this outcome

## Apps this needs

Ground Operator / Local Partner Network Local guides, drivers, embassies and on-the-ground partners by destination. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

## How it works

Agent identifies any declared accessibility or special assistance need , stored in the CRM profile.

Confirms directly with each relevant supplier — hotel, transport, activity provider — that the arrangement is in place.

Sends the traveler confirmation of what's been arranged at each stage, as suppliers confirm.

Escalates any supplier unable to accommodate a need to operations, well before departure .

## Data sources

Traveler accessibility/special needs record Supplier confirmation status

## What it targets

Special assistance needs confirmed with all relevant suppliers Target 100%

On-trip accessibility issues Target 0