# Tour Availability Callback — Tourism AI agent | Mihu AI

Tourism · Bookings

# Tour Availability Callback

Capture every availability enquiry, in any timezone.

Set up this outcome

## Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

Branch Calendar Availability from Calendar API, DMS or a CSV / Google Sheet. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

Payments / Checkout Send secure pay links and reconcile paid / overdue balances. Connect during setup

## How it works

Enquiry arrives via voice, WhatsApp or web form; if voice goes unanswered, the telephony platform — Twilio, 3CX, RingCentral, or a carrier-direct SIP trunk — triggers a callback.

Agent calls back within 60 seconds and checks live availability via the operator system's API.

Pricing and inclusions are quoted; if accepted, the booking is written directly to the operator system .

A deposit is captured via the payment gateway where required.

If unreached after 2 attempts, falls back to SMS/WhatsApp with a direct booking link.

Logs the outcome to the CRM for lead-response reporting.

## Data sources

Activity inventory Availability calendar CRM

## What it targets

Enquiries converted Target 30%