# Multilingual Trip Concierge — Tourism AI agent | Mihu AI

Tourism · Concierge

# Multilingual Trip Concierge

Give every traveller a responsive concierge in their own language.

Set up this outcome

## Apps this needs

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

Ground Operator / Local Partner Network Local guides, drivers, embassies and on-the-ground partners by destination. Connect during setup

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

## How it works

Agent detects language and responds natively, any time before or during the trip.

Answers logistics, changes and local navigation questions , grounded in the destination knowledge base — not open internet search.

Anything requiring in-person local presence is connected directly to the ground operator.

Escalates complex changes to a human specialist .

Logs the interaction to the CRM ; recurring question types are flagged to improve the knowledge base over time.

## Data sources

Trip itinerary Knowledge base Booking system CRM

## What it targets

Questions resolved without agent Target 70%