# 24/7 In-Trip Emergency Line — Tourism AI agent | Mihu AI

Tourism · Concierge

# 24/7 In-Trip Emergency Line

Give travelers a single always-answered line for in-destination emergencies and urgent issues.

Set up this outcome

## Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

Ground Operator / Local Partner Network Local guides, drivers, embassies and on-the-ground partners by destination. Connect during setup

Core / Policy System Lending, policy or subscription system for renewals & balances. Connect during setup

## How it works

Agent answers every in-trip call, triaging severity — medical emergency, lost documents, missed connection, general question .

For genuine emergencies, connects immediately to the local ground operator and insurance assistance line .

Resolves non-urgent issues directly or books a callback with the destination specialist.

Logs every call with full detail to the operations team's incident record .

## Data sources

Ground operator/local partner directory Insurance emergency assistance contact

## What it targets

In-trip emergency calls triaged correctly Target 100%

Time to connect a genuine emergency to the right resource Target 3min