# Mid-Trip Satisfaction Pulse Check — Tourism AI agent | Mihu AI

Tourism · Concierge

# Mid-Trip Satisfaction Pulse Check

Catch a dissatisfied traveler mid-trip while there's still time to fix something.

Set up this outcome

## Apps this needs

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup

## How it works

Agent sends a brief pulse-check message at the trip's midpoint or after a key milestone.

Escalates any negative or neutral response immediately to the tour leader for same-day resolution.

Logs positive responses with no further action taken.

Feeds pulse-check patterns back to operations to catch systemic issues early.

## Data sources

In-trip sentiment responses Tour leader/operations escalation contacts

## What it targets

Mid-trip issues resolved before trip end Target 80%

Post-trip complaints flagged mid-trip but unresolved Target 0