# Post-Trip Referral Campaign — Tourism AI agent | Mihu AI

Tourism · Post-trip

# Post-Trip Referral Campaign

Turn a good trip into the next traveller, while the memory is fresh.

Set up this outcome

## Apps this needs

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

Inbound Email Let the agent read and answer email enquiries. Connect during setup

## How it works

Agent waits for a positive post-trip rating — never asks an unhappy one.

Thanks them and sends a shareable referral code , with clear rewards stated for both the referrer and the referred traveller.

The referring traveller is notified when their referral enquires or books , tracked via the referral platform.

Follows the referred enquiry into the normal capture flow .

The reward is applied automatically once the referred traveller completes their trip, and the booking is attributed back for reporting.

## Data sources

Post-trip ratings Referral links Booking attribution

## What it targets

Happy travellers asked Target 95%

Bookings from referrals Target 12%

Referral links shared Target 28%