# VoIP Infrastructure — Mihu AI

VoIP Infrastructure

# Enterprise-Grade Telephony Built for AI

Carrier-grade voice infrastructure with global reach, ultra-low latency, and 99.999% uptime. Purpose-built for AI voice agents that need crystal-clear audio and real-time processing.

Talk to Sales (https://mihu.ai/contact)

99.999%

Uptime SLA

<50ms

Global Latency

180+

Countries

VoIP Stack Overview

All Systems Operational

AI Voice Engine

Real-time speech processing & synthesis

12ms

Latency

Media Gateway

Transcoding, recording & encryption

G.722

HD Codec

SIP Backbone

Global SIP trunking & routing

Tier-1

Carriers

PSTN Connectivity

Direct carrier interconnects

180+

Countries

Core Infrastructure

## Built for Scale & Reliability

Enterprise telephony infrastructure engineered for AI workloads with real-time requirements and global reach.

<50ms latency

### Ultra-Low Latency

Sub-50ms global latency with edge processing nodes in 25+ regions. Real-time voice interactions feel natural and responsive.

99.999% SLA

### Five-Nines Reliability

Carrier-grade infrastructure with automatic failover, redundant paths, and guaranteed 99.999% uptime backed by enterprise SLAs.

180+ countries

### Global Coverage

Direct interconnects with Tier-1 carriers worldwide. Local phone numbers, toll-free, and DID coverage across every major market.

Technical Architecture

### Purpose-Built for AI Voice

Our VoIP stack is engineered from the ground up for AI voice applications, with specialized optimizations for real-time speech processing, low-latency streaming, and intelligent call routing.

#### Real-Time Audio Streaming

WebRTC and RTP media streams with adaptive jitter buffering and packet loss concealment

#### Intelligent Call Routing

AI-powered routing decisions based on intent, language, and capacity

#### Edge Processing

Distributed compute nodes for minimal round-trip latency

Technology Stack

AI Layer

ASR Engine

TTS Engine

NLU Pipeline

Dialog Manager

Media

WebRTC

RTP/SRTP

G.711

G.722 HD

Opus

Signaling

SIP/TLS

SDP

ICE/STUN

SRTP-DTLS

Network

Private Backbone

Anycast DNS

BGP Peering

Carriers

Tier-1 PSTN

Local DID

Toll-Free

SMS/MMS

Platform Capabilities

## Everything You Need for Voice AI

Comprehensive telephony features purpose-built for intelligent voice applications.

HD Voice Quality

G.722 wideband audio for crystal-clear conversations

Real-Time Transcription

Live speech-to-text with <200ms delay

SRTP Encryption

End-to-end media encryption for security

SIP Trunking

Bring your own carrier or use ours

Call Transfer

Warm & cold transfers to live agents

Call Recording

Automatic recording with dual-channel audio

DTMF Detection

In-band and RFC 2833 tone handling

Webhooks & Events

Real-time call events and status updates

Global Network

## Worldwide Coverage & Connectivity

Direct interconnects with Tier-1 carriers worldwide. Local phone numbers, toll-free, and DID coverage across every major market.

180+

Countries Covered

25

Edge Regions

50+

Carrier Partners

1M+

DIDs Available

??

Americas

New York

Los Angeles

Chicago

Miami

Toronto

São Paulo

??

Europe

London

Frankfurt

Amsterdam

Paris

Dublin

Stockholm

??

Asia-Pacific

Singapore

Tokyo

Sydney

Hong Kong

Mumbai

Seoul

Technical Specifications

## Enterprise-Grade Performance

Detailed specifications for architects and technical teams evaluating our infrastructure.

Audio Quality

Sample Rate 8kHz - 48kHz

Codecs Supported G.711, G.722, Opus

Bitrate Range 8 - 128 kbps

MOS Score 4.2+ (HD)

Latency & Performance

End-to-End Latency <50ms (global)

Jitter Buffer 20-200ms adaptive

Packet Loss Tolerance Up to 5%

Concurrent Calls Unlimited

Security & Compliance

Media Encryption SRTP / DTLS

Signaling Security SIP/TLS

Compliance SOC 2, HIPAA, PCI

Data Residency Regional options

Infrastructure

Uptime SLA 99.999%

Redundancy N+1 (all layers)

Failover Time <100ms

DDoS Protection Always-on

Flexible Connectivity

## Connect Your Way

Bring your existing phone numbers and SIP trunks, or let Mihu AI provision everything for you. Either way, you're up and running in minutes.

Most Flexible

### Bring Your Own Trunk

Connect your existing SIP provider, phone numbers, and infrastructure. Keep your carrier relationships while leveraging Mihu AI's voice agents.

Use existing phone numbers

Keep your carrier contracts

IP-based or credential auth

Connect in under 5 minutes

IP Authentication

Username / Password

Trunk Name

My Twilio Trunk

SIP Server Address

sip.twilio.com

Allowed IP Addresses

52.41.52.34, 52.26.200.155

Port

5060

IP Whitelisted & Ready

Trunk Name

My Vonage Trunk

SIP URI

sip.vonage.com:5061

Username

acme_corp_trunk

Password

••••••••••••

Authenticated & Connected

Recommended

### Mihu AI Managed

Let us handle everything. Purchase phone numbers, provision trunks, and connect to AI agents—all from one dashboard with transparent pricing.

Numbers in 180+ countries

Instant provisioning

No carrier contracts needed

Pay-as-you-go pricing

Purchase Phone Number Step 2 of 3

Country

???? United States

Number Type

Local

Area Code (Optional)

415

Available Numbers

+1 (415) 555-0123

$2.00/mo

+1 (415) 555-0456

$2.00/mo

+1 (415) 555-0789

$2.00/mo

Monthly Cost $2.00

Purchase & Connect

How It Works

## From Phone Call to AI Conversation

See exactly how calls flow through our infrastructure—whether you bring your own trunk or use Mihu AI managed numbers.

Step 1

Inbound Call

Customer dials your number (BYOT or Mihu AI)

Step 2

SIP Trunk Routes

Call arrives via your trunk or our managed infrastructure

Step 3

Media Processing

Audio transcoded to HD, encrypted with SRTP

AI

Step 4

AI Agent Handles

Real-time STT › NLU › TTS with <200ms latency

Bring Your Own Trunk

Your Carrier

Twilio, Vonage, etc.

SIP/TLS

Mihu Gateway

SBC + Media Server

WebRTC

AI Voice Agent

Real-time Processing

Auth Methods IP ACL or Digest Auth

Protocols SIP/UDP, SIP/TCP, SIP/TLS

Codecs G.711, G.722, Opus

Mihu AI Managed

PSTN / Callers

Global Coverage

Tier-1 Carriers

Mihu AI Cloud

Numbers + Trunk + Gateway

Internal

AI Voice Agent

Real-time Processing

Setup Time Instant (< 2 min)

Number Types Local, Toll-Free, Mobile

Coverage 180+ Countries

Connect Number to Agent

1. Select Your Number

???? +1 (415) 555-0123 Local

2. Assign to AI Agent

Sales Agent

Handles inbound sales inquiries

Support Agent

Customer service & FAQ

Scheduling Agent

Appointment booking

Back Connect & Go Live

## Ready to Build on Enterprise VoIP?

Get started with our carrier-grade infrastructure. Talk to our solutions team about your requirements.

Talk to Sales (https://mihu.ai/contact)
